I’ve been looking at process as the next big thing in CRM for a while. It only […]

I have never reprinted someone else’s press release but this is an extraordinary one at an extraordinary […]

TechCrunch is running a story saying that Altimeter Group, the analyst firm founded by Charlene Li in […]

I never knew there were so many CRM blogs out there but @NGDATA found 50 and stack […]

Esteban Kolsky and I are trying to push the envelope and better understand the complexities that go […]

I’ve written many times about how conventional, premise-based, ERP seems to be evaporating and CPQ, configuration, pricing, […]

It was gratifying for me to see the Salesforce announcement about the latest iteration of its SMB […]

Not long ago a vendor asked a friend of mine to speak at a conference. Analysts speak […]

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