No, this is not an article about fracking, drilling for gas and oil in shale. This is […]

Part of my New Year routine has been ordering new business cards. In this electronic age they […]

Many thanks to Chris Bucholtz and CRM Buyer for including me in the Top 20 CRM Blogs […]

We are now through almost 15 years of the century and for all of that time I […]

The idea of an omnipotent software platform and the evolution of Customer Science go hand in hand. […]

The journey map and the tools used to make one might be the sleeper part of CRM […]

Xactly continues its pioneering ways by analyzing anonymous data collected by its customers in compensation management. If […]

Congrats to the Giants and to all my friends in the Bay Area on the World Series […]

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