Salesforce’s embrace of Rimini Street’s third-party support services is a significant departure that has transformed the […]

For some time now, it’s been my impression of the CRM market that all, or at least […]

We should start discussing what’s beyond CRM. I chose the word beyond advisedly. CRM is far, far […]

Andrew McAfee and Erik Brynjolfesson started writing about the impact of AI and machine learning (ML) almost […]

Adam Smith famously referred to “the invisible hand” of the free market in his landmark book “The […]

Salesforce announced today that it had finalized its acquisition of MuleSoft a company specializing in software integration. […]

Ok, this is kind of long. Go get a cup of coffee. Amid the anxiety and revelations […]

The multiple issues/scandals/problems facing companies in Silicon Valley could drive you to ask if the wheels falling […]