There are two questions that emerging companies in the CRM space field when they face the analysts — when are you going public and why don’t you build out a full CRM capability?

The first question is easily and deftly handled by most executives and it must be. An IPO ...

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In “IT’s Ethical Dilemma” I wrote about the challenge of having a new product and selling the old one.  If the new product offers benefits of better, faster, and cheaper — and what new product doesn’t? — then how is it ethical to sell the older, less performant, and probably

ZDNet headlined that the US Senate passed the legislation to require Internet commerce companies to collect state sales taxes and I think it’s about time.  The line against the bill has more to do with political doctrine than with sound financial management.

Who likes taxes?  I don’t.  But it doesn’t ...

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It’s been wonderful this spring being a part of all the vendor briefings now in high gear because in short but sometimes painfully dense bursts we get to know what each vendor has in store for the months ahead.  It’s a lot and that’s a good sign.  There seems to

Remember when the meteor hit Siberia a few months ago?  There was awesome video of the event on all of the news outlets and we all wondered how that happened given the early time of day and the randomness of the event.

The answer was stranger than the act of ...

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Last Friday the Labor Department announced that the U.S. Economy added 176,000 private sector jobs in April while shedding about 11,000 in the public sector.  The stock market rejoiced.  The private sector number will likely be revised upward next month when May’s numbers come in, as has been the pattern

Bulldog Solutions Blends SiriusDecisions’ Waterfall Method with Full Circle’s Performance Management for New Paradigm in Marketing Management

One of the great unsung themes running through marketing today is organization, which says a lot about how far marketing has come in the Internet Age.  Not long ago, organization was less critical ...

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The CRM world has been atwitter, to borrow a phrase, ever since Gartner released its CRM market size report on April18.  Since I am not rich, I do not own a copy of the document but the table of contents provides some very interesting fodder.  The top five, in order,