The Blog

  • January 13, 2014
  • Almost Forgot

    BEAGLE LOGOllcThis month Beagle Research Group celebrates its tenth birthday.  I founded the company on January 3, 2004 and have spent the last ten years doing whatever it is that I do. This isn’t my attempt to draw your attention (ok, maybe a little).  But face facts, if you’re reading this you must be a rather hardcore CRM-er and so my real motive for writing about this anniversary at all is simply to say thanks to all of the people and vendors who’ve supported this little experiment in self-employment for over a decade now.  To my mind there’s nothing finer than digging into a new business problem with a client and figuring it out.

    There’s also a growing community of like-minded people out there starting with Paul Greenberg but also including pals like Brent Leary and Esteban Kolsky, and many others that I will not name to protect the innocent.  I see these people at conferences and events; we trade ideas, write reviews of each other’s books, and sometimes collaborate on research together.  They make the experience more rewarding and a bit less solitary than working alone can be sometimes.

    Let me also shout out the people who work in analyst relations and PR who must have majored in wrangling cats.  They make my job much easier by arranging access to key CRM decision-makers, important events, and frequent briefings.

    Finally, thanks to all of the editors who seek out my ideas and post my writing.  I don’t make a great deal of money from these relationships but the exposure gained by posting my analyses on many subjects helps to keep me in business.

    Ok, back to work.

    Published: 10 years ago


    • January 13th, 2014 at 1:18 pm    


      Congratulations! You’ve performed a wonderful service for the market and for your clients over the past ten years, with I’m sure much more to come.



      • January 15th, 2014 at 2:28 pm    

        Thanks Cary. It’s people like you that make it worthwhile.

    • January 13th, 2014 at 10:05 am    


      I said this before to you and others, but without your writing CRM would not be where it is. Your approach to CRM as a global force versus just another software makes all the difference for the people who are smart enough to read your posts.

      Whether for the last 10 years or the the last 10 months, anyone who reads one of your posts knows they need to bookmark your blog and come back to it.

      Well done, and congratulations on the first 10 — here is to another 10 and more success (as you deserve).


      PS – thanks for the mention, I agree with your sentiment.

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