The idea of an omnipotent software platform and the evolution of Customer Science go hand in hand. […]

The journey map and the tools used to make one might be the sleeper part of CRM […]

Xactly continues its pioneering ways by analyzing anonymous data collected by its customers in compensation management. If […]

Congrats to the Giants and to all my friends in the Bay Area on the World Series […]

We’re doing some new market research for a friend that’s a little out of the wheelhouse but […]

Bluewolf, the consultancy that was founded to assist customers implementing and deploying, has released its annual […]

A number of Salesforce AppExchange partners including Apttus, Kenandy and ServiceMax formed an alliance called the Force […]

Dreamforce has always been about many things happening at once — a three-ring circus in a good […]

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