Marketing continues to heat up as the next big thing in CRM. It’s so big in fact […]

I wonder if a watch could change the world. The introduction of Apple Watch could be such […]

I have been expecting this announcement for a long time but it still came as a surprise […]

This article originally appeared at One of the significant benefits of modern sales technology based on […]

Self-service is generally considered a good thing, especially in CRM where there has been significant investment in […]

It takes prodigious amounts of moola to launch a company these days and that’s especially true when […]

I was having dinner the other night with friends, telling them about some of the ideas in […]

CRM makes several promises to its users including selling more or faster, resolving service issues faster or […]

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